Interpersonal Business

If not an art, there is certainly skill required in the process of negotiations. Most importantly, learn to choose your battles. Prepare your thoughts in advance, and always show consideration of others perspective. Anticipate others’ objections, and accept responsibility. Never corner the tiger. Watch for non-verbal signals through body language. Be prepared to compromise; you don’t have to win to be a winner.

There is tremendous risk when management proceeds with more entrepreneurial spirit than understanding and knowledge on a new project … the unknown will kill you. Supportive and loyal staff members with only surface knowledge will compound the problem. You must assess the “major and minor” skills of your staff, and be willing to bruise some egos by hiring an expert or consultant.