Interpersonal Business

One of the highest priorities in management is to surround itself with exceptional people. Similar to Lou Pinella’s remarkable success with the Mariners back in the 90’s, management can create a winning team with a sense of good timing and respect for each team member. Use staff members to their full potential, and show confidence and support. Reassess their current desires, observations and strengths on a periodic basis.

There is a tremendous difference between talent versus mental toughness and hard work. As managers, we must often look at our sales team in terms of a sports team; our line-up includes the best and lesser players. Our best players have the mental toughness to overcome the obstacles and negative thoughts inherent in one’s career. Those with natural talent alone will ultimately wash out; the presentation never quite lives up to the product. Similar to sports, the winners will accept the cards they’re dealt, suck it up, and perform.