Interpersonal Business

Management struggles with the dynamics of effectively communicating to the staff its own perspectives relating to the needs of the individual team members and the impact those needs have on the organization as a whole. Staff members have three allegiances to their careers: Personal accountability to be the very best they can be by continuing to challenge themselves and grow, responsibility to the manager for a mutual commitment for collective success (this does not mean equal authority!), and a responsibility to the organization as a whole. While organizational relationships are not structured to be equal, they shouldn’t be competitive.

Managers must be very sensitive to the need to speak the language of those they manage. You can’t speak third year French to first year students! It is our responsibility to adjust and adapt to the needs and level of skill for those we manage. It begins with listening, probing questions, and effective follow up by all parties. Find common ground and assist in helping others to find their dream.