Interpersonal Business

Management struggles with the dynamics of effectively communicating to the staff its own perspectives relating to the needs of the individual team members and the impact those needs have on the organization as a whole. Staff members have three allegiances to their careers: Personal accountability to be the very best they can be by continuing to challenge themselves and grow, responsibility to the manager for a mutual commitment for collective success (this does not mean equal authority!), and a responsibility to the organization as a whole. While organizational relationships are not structured to be equal, they shouldn’t be competitive.

If not an art, there is certainly skill required in the process of negotiations. Most importantly, learn to choose your battles. Prepare your thoughts in advance, and always show consideration of others perspective. Anticipate others’ objections, and accept responsibility. Never corner the tiger. Watch for non-verbal signals through body language. Be prepared to compromise; you don’t have to win to be a winner.