Interpersonal Business

First and foremost, make time for yourself. With the advent of technology, we can all get caught up in its “web.” Reflect on the super manager of ten years ago and the price that was paid. The “opportunity junkie” can never find fulfillment. Anyone worth managing is worth protecting, yourself included!

Managers must be very sensitive to the need to speak the language of those they manage. You can’t speak third year French to first year students! It is our responsibility to adjust and adapt to the needs and level of skill for those we manage. It begins with listening, probing questions, and effective follow up by all parties. Find common ground and assist in helping others to find their dream.

The New Year can often bring a loss of rhythm as productivity in the preceding weeks falls to its lowest level of the year. Preparation is your best defense to protect your rhythm. Understand and become familiar with your manufacturers’ new introductions. Focus on your responsibility of selling your best! Take greater control of each sale. Become an industry “expert,” with information on products other than your own. Always come prepared!

Without question, the final announcement and its response can be the single most unexpected aspect of the sale. In my case, the support and encouragement were apparent. Have your “ducks in a row;” a well thought out and detailed announcement is essential. A qualified leader and strong voice is needed for the continued success of the organization.